Privacy Policy

1. Introduction

At GEMS Grant Easy Management Software ("GEMS"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our website or use our services. By using the GEMS platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you create an account, subscribe to a plan, or interact with our platform:

  • Name
  • Email address
  • Payment information (for paid plans)

2.2 Usage Data

We collect data about how you use our platform, including:

  • Pages visited and features accessed
  • Time spent on the platform
  • Browser type and device information
  • IP address

2.3 Cookies and Analytics

We use cookies to improve user experience and analyze website performance. Google Analytics is employed to track usage patterns and gather statistical data. Cookies may include information such as your preferences, login sessions, and activity on the platform.

3. How We Use Your Information

GEMS uses the collected information to:

  • Provide and improve our services
  • Process subscription payments and manage accounts
  • Respond to customer inquiries and support requests
  • Analyze usage trends to enhance platform functionality
  • Send transactional emails and updates about your account

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties that assist with payment processing, analytics, and customer support.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.

5. Third-Party Integrations

GEMS integrates with third-party services, including Google and LinkedIn, for login authentication. When using these services, you authorize us to access certain information from your third-party accounts as governed by their respective privacy policies.

6. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and regular system monitoring. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Decline cookies or unsubscribe from non-essential communications

To exercise these rights, contact us at support@gemsgrantmanagement.com.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Payment information is securely stored by our payment processor and not retained on our servers.

9. Children's Privacy

GEMS is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

10. Changes to This Privacy Policy

GEMS may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our platform constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes arising under this policy shall be resolved in the courts located in Florida.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
GEMS
Email: support@gemsgrantmanagement.com
Address: Florida, United States

This Privacy Policy was last updated on January 7, 2025.